top of page

"Something isn’t working properly with Facebook, what can I do?"


This is a post you probably want to save for the future.


What can you do if something is not working properly with Facebook?


Here is what Facebook says -


"If you’re experiencing functional issues with Ads Manager, Pages, or other Facebook products/apps, following standard troubleshooting steps may bring you to a resolution or workaround. You can try:

- Clearing your cache and cookies within your browser.

- Disable third-party addons to your browser (such as a VPN network).

- Try a different browser such as Internet Explorer, Firefox, Chrome, Safari, etc.

- Restart your device/computer.

- On mobile? Try using a desktop.

- On desktop? Try using a mobile device.


If these steps do not help, or your issue is recurring, please use our process for reporting a problem within our family of apps:

- Facebook: https://www.facebook.com/help/1126628984024935.

- Instagram: https://help.instagram.com/381579045265733

- WhatsApp Messenger: https://www.whatsapp.com/contact/?subject=messenger

- WhatsApp Business: Email smb_web@support.whatsapp.com

Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information."

20 views0 comments
bottom of page